Business Communication Questions and Answers in Quiz Form 10 for Practice

136. When superiors provide directions to their subordinates regarding what to do, which is known as ............................. communication

1. downward
2. upward
3. horizontal
4. lateral

137. The minimum number of members necessary for a meeting is called as ..............................

1. proxy
2. quorum
3. resolution
4. prospectus

138. Bio-data is enclosed with the following letter .........................

1. complaint letter
2. sales letter
3. application letter
4. collection letter

139. Language used in essay writing is

1. confidential
2. simple
3. difficult
4. ambiguous

140. Which one is not a component of a business letter

1. subject
2. envelope
3. salutation
4. complimentary close

141. The American style of writing the date in business letter starts with ...........................

1. year
2. day
3. month
4. time

142. Informal communication network within the organization is known as

1. mass communication
2. interpersonal communication
3. intrapersonal communication
4. grapevines

143. What kind of information should be included in a resume

1. affiliation and membership
2. work experience
3. education
4. letter of recommendation

144. Effective communication can only be achieved when ...................................

1. thoughts are organized
2. the audience is understood
3. feedback is encouraged
4. systematic delivery of speech

145. Words that have more than one meaning are called as

1. trigger wards
2. equivocal terms
3. jargon
4. biased language

146. ............................ is an authoritative communication

1. advice
2. order
3. persuasion
4. counseling

147. An effort to influence the attitude and feeling of others is

1. advice
2. persuasion
3. suggestion
4. appreciation

148. A motivated worker does not need much

1. advice
2. supervision
3. encouragement
4. suggestion

149. The main objective of communication is

1. control and management
2. information and persuasion
3. skill and personality development
4. need