Business Communication Quiz | Business Communication Question and Answer for Practice

31. On the ............... it is possible to get immediate feedback

1. e-mail
2. letter
3. telephone
4. fax

32. When Respected Sir is the salutation the appropriate complimentary clause is ...............

1. Yours affectionately
2. Yours sincerely
3. Yours faithfully
4. Yours lovingly

33. Appropriate salutation for an application is ...............

1. Dear Sir
2. My Dear Sir
3. Sir
4. Sir Mr X

34. Margin to a letter is like ...............

1. engine to a machine
2. frame of a picture
3. evidence for the communication
4. borders

35. Conciseness means ..............................

1. coherence
2. brevity
3. courtesy
4. convincing

36. Good punctuation will not involve ............... ............... ...............

1. both
2. rereading
3. ambiguity
4. misunderstanding

37. A group discussion of a real life situation with in a training environment is ............... ..............................

1. case study method
2. discussion
3. listening
4. all of the above

38. Bad Listeners will make ............... communication

1. excellent
2. good
3. bad
4. rather favorable

39. Subscription of a letter ...............

1. contains name and address of the sender
2. contains principal message
3. contains name and address of the receiver
4. Place and date

40. Post script appears in a letter ..........................

1. in the end
2. in the beginning
3. in the middle
4. never appears

41. The possibility of misunderstanding at any step ...............

1. channel
2. brain drain
3. output
4. medium

42. The information the receiver gets is called ...............

1. input
2. message
3. output
4. source

43. Sources of information ...............

1. meeting
2. old files
3. observation
4. all the above

44. Information about its products is ............... information

1. planning
2. external
3. internal
4. deciding

45. ............... is the essential aspect of communication

1. telephone
2. enclosure
3. letter
4. feedback