Business Communication Questions and Answers | Online Quiz for Practice

46. Communication is the ............... of business

1. nervous system
2. Backbone
3. life blood
4. both (1) & (2)

47. The aim of............... should be the organizations betterment

1. suggestion
2. order
3. warning
4. Counseling

48. Warning can be...............

1. particular
2. general or specific
3. specific
4. Completely general

49. .............................. is impersonal and professional

1. suggestion
2. counselling
3. advice
4. warning

50. ............... implies respect for the readers point of view

1. courtesy
2. consideration
3. order
4. none

51. ...............are welcome, for it is not obligatory to accept them

1. courtesy
2. suggestion
3. order
4. complaint

52. ............... Communication is unsuitable for lengthy message

1. vertical
2. oral
3. written
4. audio visual

53. ............... may be less important for small business

1. e-mail
2. letter-writing
3. telephone
4. fax

54. ............... is a more powerful agent of persuasion and control

1. speech
2. speaker
3. receiver
4. decoder

55. ............... is quite often a physical barrier to communication

1. by passed instruction
2. noise
3. interpretation of words
4. all of the above

56. ............... refers to the special language of a trade

1. colloquialism
2. jargon
3. expression
4. suggestion

57. Audio-Visual communication is ...............

1. both (a) & (b)
2. sight
3. sound
4. noise

58. ............... is the process of arriving at agreement through consultation

1. vertical
2. consensus
3. horizontal
4. upward

59. Contents of offers and quotation are ...............

1. request for price
2. details of product
3. pleasing tone
4. request for traders information

60. Effective advice ........................

1. promotes understandings
2. is both man-oriented & work oriented
3. is given in the workers interest
4. all the above