Business Communication Questions and Answers in Quiz Form 8 for Practice

106. ............... is a very conscious process of communication

1. action
2. warning
3. order
4. education

107. The effort to influence the attitudes, feeling or beliefs is ...............

1. suggestion
2. instruction
3. persuasion
4. motivation

108. CWO stands for ...............

1. cash with option
2. cash with offer
3. cash with order
4. cash with opinion

109. Business letter must possess the quality of

1. faultiness
2. coherence
3. incompleteness
4. jargons

110. The effective business letter must be

1. company oriented
2. sender oriented
3. reader oriented
4. business oriented

111. ............... means the right use of putting in points or stops in writing

1. comma
2. exclamation
3. semi colon
4. full stop

112. An informal report is usually in the form of a ............................ communication

1. one to many
2. person to person
3. many to one
4. company to company

113. ............... reports are prepared and presented at regular and prescribed intervals

1. informal reports
2. periodic reports
3. special reports
4. non-periodical reports

114. ............... is a basic management tool used in decision-making

1. document
2. business letter
3. report
4. specific reports

115. ............... report can be denied at any time

1. business report
2. oral report
3. written report
4. formal report

116. ............... is the list of words used in the reports

1. index
2. conclusion
3. glossary
4. reference

117. ............... is the main part of the report

1. description
2. conclusion
3. recommendations
4. references

118. ............... the sources of information is a kind of spadework

1. making outline
2. analyzing
3. investigating
4. writing report

119. ............... reports are related to a single occasion or situation

1. special reports
2. non-recurrent reports
3. investigative reports
4. formal reports

120. ............... should come as a logical conclusion to investigation and analysis

1. inferences
2. recommendations
3. suggestion
4. conclusions