HRM Multiple Choice Questions and Answers for Practice

16. Which of the stages below are part of the Systematic Training Cycle?

1. Deliver on timeEvaluate customer feedback
2. Analyse operating conditions
3. Design training

17. The term emotional labour is associated with which author?

1. David Sims
2. Yiannis Gabriel
3. Arlie Hochschild
4. Stephen Fineman

18. Which one is not the specific goal of human resource management?

1. Retaining employees
2. Motivating employees
3. Attracting applicants
4. Separating employees

19. Why is job analysis so infused with organisational politics?

1. Because it is not an objective activity
2. Because it is a process through which companies try to shed labour
3. Because it is a process which could lead to contraction of employees in a department and therefore diminishing its power base
4. A result of interdepartmental rivalry

20. In strategic human resource management, HR strategies are generally aligned with:

1. finance strategy
2. economic strategy
3. business strategy
4. marketing strategies

21. How can HRM help to build successful cross-border alliances?

1. By ensuring that organisations export their ideas to other societies and cultures
2. By ensuring that international joint ventures are staffed by high-quality managers
3. By ensuring that organisations spend 25% of their budgets on cross-border alliances
4. By ensuring that a strategy is in place before embarking on a cross-border alliance

22. People cast in the role of contributors to production are called …………….

1. Human Resources
2. Consumers
3. Capitalist
4. Land owners

23. Management function arises as a result of:

1. Expansion of industry
2. Shortage of labour
3. Consumer preferences
4. Abundance of capital

24. To achieve goals organisations require employees:

1. Commitment
2. Cooperation
3. Control
4. Direction

25. Quality- oriented organisation primary concern centers around ………………

1. Human Resources
2. Discipline
3. Coordination
4. Communication

26. Boundary crossing is an activity that

1. Undermines the integration of an organisation through the breakdown of the departmental boundaries.Is focused upon achieving internal organisational integration between various organisational roles and units in order to generate creativity and synergy
2. Creates internal organisational conflict between different departments as they compete togenerate new practices
3. Occurs when organisations advance into new areas of the market

27. organisation relies on the following sources of capital

1. cultural, human and source capital
2. none of the above
3. cultural, human and system capital
4. social, cultural and human capital

28. The critical role of the SHRM Application Tool is to:

1. identify and assess a narrow group of actions and plan how the organisation can overcome resistance to change
2. outline techniques, frameworks, and six steps that must be followed to effectively implement change in an organization
3. develop a better strategic management process to deal with the dynamic changing environment todays organisations face
4. identify if the organisation has enough staff, if the staff need training, if the compensation practices are appropriate, and if jobs are designed correctly

29. Procedures provide for an important element of consistency in managerial?

1. Recruitment
2. Decision-making
3. Direction
4. Strategy

30. What measures are typically involved in the rationalising of businesses?

1. Downsizing and Delayering
2. Expanding and Delayering
3. Downsizing and Layering
4. Expanding and Layering